Refunds & cancellation

You can cancel an order that hasn't been paid from its page in My orders. Nothing is charged, and any discount code on the order can be used again. Orders that are not paid in time are closed automatically.

If you no longer want a paid order and haven't collected it yet, call +91 76219 34414, WhatsApp +91 76219 34414 or email sweronkush@gmail.com with your order number. We cancel the order and refund the full amount you paid. There is no cancellation charge.

We may also cancel a paid order ourselves, with a full refund, if an item is no longer available and you don't want a replacement, or if a price on the website was clearly wrong.

• If a payment reaches us after the order was cancelled or closed, we refund it automatically in full. You don't need to ask.
• If PhonePe reports a payment that doesn't match the order amount, we don't hand over the order until we have checked it with you; any amount that isn't used is refunded.
• If money left your account but the payment failed at PhonePe, the amount is returned by PhonePe or your bank, usually within 5–7 working days. Contact us if it hasn't arrived.

Refunds of online payments are made through PhonePe to the . We don't refund online payments in cash or to a different account. Once we start a refund, the order page shows “Refund in progress” and then “Refunded”.